Privacy policy

 

Our Commitment to Your Privacy At Twelve-Thirty, we believe your ritual should be as private as it is precise. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from twelve-thirty.co.

Personal Information We Collect When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, and time zone.

How We Use Your Personal Information We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping from our Plovdiv hub, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your collection;

  • Screen our orders for potential risk or fraud; and

  • Provide you with information or advertising relating to our products or services, strictly in accordance with the preferences you have shared with us.

Sharing Your Personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online boutique. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Compliance: Finally, we may also share your Personal Information to comply with applicable laws and regulations or to protect our rights.

Your Rights (GDPR & UK GDPR) If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact our concierge via the contact information below.

Additionally, note that your information will be transferred outside of Europe, including to Canada and the United States, as part of the Shopify platform infrastructure.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Contact Us For more information about our privacy practices, or if you would like to make a complaint, please contact us by e-mail at info@twelve-thirty.co or by mail using the details provided below:

Business Name: N K Beauty Ltd.

Trading Name: Twelve-Thirty

Registered Office: Ohrid 24, 4030 Plovdiv, Bulgaria

Company Registration (EIK/UIC): 206483052

VAT Identification Number: BG206483052